SAP Knowledge Base Article - Public

2973863 - Not able to upload metadata file on IdP Admin Tool in SAP Analytics Cloud (SAC)


When trying to upload a certificate metadata file on IdP Admin Tool this error message is displayed:

  • Sorry, we were unable to upload the metadata file. Please try again.


  • SAP Analytics Cloud (Enterprise) 2020.14.20

Reproducing the Issue

  1. Set up SAML on SAC with custom IdP and after some time working fine the signing certificate expired.
  2. When trying to use the IdP Admin Tool to upload the new metadata certificate got the mentioned error.


This issue is currently under investigation by development.


This issue is currently under investigation by development.

See Also

Your feedback is important to help us improve our knowledge base.


SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped , KBA , LOD-ANA-DES , Model, Story Design & Visualizations , Problem


SAP Analytics Cloud 1.0