SAP Knowledge Base Article - Public

2973846 - SFAPI Compound Employee Delta Mode: DELTA_MULTIPLE_RECORDS_AT_START_DATE

Symptom

You are encountering some issues in your SFAPI CompoundEmployee response with the error code  COMPOUND_EMPLOYEE/DELTA_MULTIPLE_RECORDS_AT_START_DATE. 

The error message is "Delta cannot be calculated for entity "address_information" since the image "Snapshot" has multiple records at start date yyyy-mm-dd" where yyyy-mm-dd is various dates. 

The error always occurs with the address_information entity.

Environment

SAP SuccessFactors HXM Suite

Cause

The issue happens because of the behavior described in the KBA 2912471

Resolution

The SF engineering team needs to fix the corrupted data manually in the SF database while the fix code is not yet delivered. In case you have such error, please report cases to LOD-SF-INT (for SFAPI CE errors) or LOD-SF-EC (for errors in the EC side).

SF engineering team will try to fix this in the 1H 2021 (not confirmed yet) (internal reference number ECT-132740).

Keywords

SFAPI CompoundEmployee error code COMPOUND_EMPLOYEE/DELTA_MULTIPLE_RECORDS_AT_START_DATE, "Delta cannot be calculated for entity "address_information" since the image "Snapshot" has multiple records at start date yyyy-mm-dd" where yyyy-mm-dd, address_information entity, ECT-132740 , KBA , LOD-SF-INT-CE , Compound Employee API , LOD-SF-INT , Integrations , LOD-SF-INT-EC , Employee Central SFAPI & OData Entities , Problem

Product

SAP SuccessFactors HXM Suite all versions