2973474 - Verify account and logon error occurs when configuring SAML SSO using ADFS on SAC

• Verify account and logon error occurs when configuring SAML SSO using ADFS on SAC
• Customer configured SAML SSO on one ADFS successfully, the issue occurs when changing to the other ADFS server with the same steps

• SAP Analytics Cloud 2020.14

1. Configure SSO by following the KBA below.

 2487116 - How to configure SAP Analytics Cloud SAML SSO using AD FS (Active Directory Federation Services)

2. Check all steps are no problem however logon error occurs when verifying account on Chrome browser Incognito tab.

This issue is currently under investigation by Development.

This issue is currently under investigation by Development.

• How to find User Assistance for SAP Analytics Cloud?
• Ask a question on the SAP Community!
• 2487011 - What information do I need to provide when opening incidents with SAP Analytics Cloud (Hint: Use component LOD-ANA*)

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Logon error, SAML SSO, ADFS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA-AUT , SAC Authentication / Login , Problem