When a candidate or hiring manager is trying to "Submit" in personal data collection, a blank error shows.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
SAP SuccessFactors Onboarding 2.0
Reproducing the Issue
- Go to Personal Paperwork page
- Fill up all the necessary details
- Click Submit
- The blank error shows
There is a configured rule under Payment Information MDF Object that triggers an EC Workflow. Workflow is not supported for external users.
- Go to Configure Object Definitions
- Select Object Definition>Payment Information
- Scroll down and you will see the rules
- You need to identify which rule triggers a workflow
- Need to disable workflow for Onboardees; modify rule per the steps mentioned in https://help.sap.com/viewer/DRAFT/c94ed5fcb5fe4e0281f396556743812c/2005/en-US/c4d642d3f392433184258f10e17d8a4d.html
Blank error, Personal Paperwork, Personal Data Collection, STATUS_MARKED_ROLLBACK , KBA , LOD-SF-OBX-DC , Personal Data Collection , Problem