SAP Knowledge Base Article - Public

2972985 - Some queries are skipped in BW import data connection in SAP Analytics Cloud (SAC)

Symptom

BW import data connection is scheduled to refresh daily, the import is made up of 4 queries, while got the below issues:

  • Sometimes scheduled refresh skipped two queries.
  • Sometimes got error "Previous refresh in progress. Please increase the refresh interval"
  • Sometimes got error "The data query returns empty result set."

Environment

  • SAP Analytics Cloud (Enterprise) 2020.14.20

Reproducing the Issue

  1. Login customer system.
  2. Open the model with issue.
  3. Switch to Data Management tab, check the import history.

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped , KBA , LOD-ANA-AQU , Import Data Connections (Acquiring Data) , Problem

Product

SAP Analytics Cloud 1.0