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SAP Knowledge Base Article - PublicSymptom
BW import data connection is scheduled to refresh daily, the import is made up of 4 queries, while got the below issues:
- Sometimes scheduled refresh skipped two queries.
- Sometimes got error "Previous refresh in progress. Please increase the refresh interval"
- Sometimes got error "The data query returns empty result set."
Environment
- SAP Analytics Cloud (Enterprise) 2020.14.20
Reproducing the Issue
- Login customer system.
- Open the model with issue.
- Switch to Data Management tab, check the import history.
Cause
This issue is currently under investigation by development.
Resolution
This issue is currently under investigation by development.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- Search for SAP Analytics Cloud content using Google or Bing:
- https://www.google.ca/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- https://www.bing.com/search?q=site%3Ahttps%3A%2F%2Fapps.support.sap.com+SAP+Analytics+Cloud
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud > Learning > Data Connections
- SAP Analytics Cloud > Learning > Guided Playlists
- SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
- Need More Help? Contact Support or visit the solution finder today!
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