SAP Knowledge Base Article - Public

2972975 - Error: "An error is preventing the chart from being displayed. Contact your administrator with the details." when opening SAC Usage Statistics story

Symptom

  • Error: "An error is preventing the chart from being displayed. Contact your administrator with the details." when opening SAC Usage Statistics story
  • Customer imported SAP Analytics Cloud Usage Tracking Content

Environment

  • SAP Analytics Cloud 2020.14

Reproducing the Issue

  1. Logon SAC with user who has viewer right.
  2. Open a story which is created based on model from Import SAP Analytics Cloud Usage Tracking Content.

Cause

This issue is currently under investigation by Development.

Resolution

This issue is currently under investigation by Development.

See Also


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Keywords

An error is preventing the chart, Usage, Statistics, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA-ADM , SAC Administration , Problem

Product

SAP Analytics Cloud 1.0