SAP Knowledge Base Article - Preview

2972915 - "FAIL: SSSLERR_SSL_CONNECT (No such file or directory)" error while executing sapcontrol StartSystem

Symptom

When trying to start an SAP system with the sapcontrol tool and the "StartSystem" method, the following error message is returned ("XX" stands for the instance number):

hostname:sidadm > sapcontrol -nr XX -function StartSystem

<date and time>
StartSystem
FAIL: SSSLERR_SSL_CONNECT (No such file or directory), SapSSLSessionStart failed in plugin_fopen(), <errordetails xmlns="urn:SAPControl"><errordetails xmlns="urn:SAPControl">Checking Start permission on https://virtual-host:5XX14 failed: SSSLERR_SSL_CONNECT (No such file or directory), SapSSLSessionStart failed in plugin_fopen()</errordetails></errordetails>
hostname:sidadm >

Conditions:

  • The parameter "system/secure_communication" is set to "ON".
  • The ASCSxx instance was installed / configured to use a virtual hostname (not necessarily in a high availability - cluster - environment).


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Environment

  • SAP product based on SAP NetWeaver 7.4 or newer
  • Client/Server Technology - Starup Service

Product

SAP NetWeaver all versions

Keywords

KBA , BC-CST-STS , Startup Service , BC-CST , Client/Server Technology , BC-OP , Operating System Platforms , Problem

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