You received the error: Business category does not exist; use 1 or 2" but the "Category; when creating New Account/Prospect
SAP Hybris Cloud for Customer
Reproducing the Issue
- Go to the Customers work center
- Select Accounts / Prospects view
- Select the Add button (+)
The business role assigned to the user has business field CUST_CATEGORY is set to read only.
This is the reason why the default value 2 (organisation) is not assigned opening the account Quick Create (QC) view.
Follow the below steps to remove the business field restriction from the business role.
- Go to the Administrator work center
- Select the Business Role view
- Select the Administrator Business Role
- Select the tab Fields & Actions
Business Category , KBA , LOD-LE-BP-BP , Business Partner , Problem