SAP Knowledge Base Article - Preview

2972422 - Error: "Record for entity user with key user/userid=**** does not exist" in Latest Version of Continuous Performance Management

Symptom

There is a pop-up error "Record for entity user with key user/userid=**** does not exist. Please check the key value" when an Employee or Manager accesses Continuous Performance Management.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP SuccessFactors Continuous Performance Management

Product

SAP SuccessFactors Performance & Goals all versions

Keywords

CPM, Continuous, Performance, Management, UXR, latest version, Error, problem, permission, pop up, Record, user, value, entity,  id, does not, exist, Record for entity user with key user/userid does not exist. Please check the key value, employee, manager, view, direct report, , KBA , LOD-SF-CPM , Continuous Performance Management , Problem

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