When running a Background check we are receiving a response error in the Odata API Log Detail saying "Insufficient row-level permission"
SuccessFactors Recruiting Management
Reproducing the Issue
Configure and run Background checks by following the steps in the following KBA:
After configuration and all mentioned permissions are provided you'll receive a response saying "Insufficient row-level permission"
Upon confirmation that all necessary RBP permissions and field level permissions are provided for the users that are initiating the background check.
The reason the for the said error messages are due to some instruction type fields are set to required in the Application Template which prevents background check from updating the candidate status.
Set the instructions fields to non required fields from the XML
Background check, insufficient row-level permission, instruction , KBA , LOD-SF-RCM-INT , Integration Center & Intelligent Services , Problem