SAP Knowledge Base Article - Public

2972357 - User with special character like an apostrophe in their email is unable to login to SAP Analytics Cloud (SAC)

Symptom

A user is unable to login to SAP Analytics Cloud (SAC) if they have a special character in their name like an apostrophe. An example would be kermit.o`frog@companyname.com.

Environment

  • SAP Analytics Cloud (Enterprise) 2020.20.1

Reproducing the Issue

Create a user with an apostrophe like kermit.o`frog@companyname.com and try to logon with SAC.

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped charector , KBA , LOD-ANA-AUT , SAC Authentication / Login , LOD-ANA-DES-COR , SAC Core story functionality - widgets, geo, design, etc , Problem

Product

SAP Analytics Cloud 1.0