SAP Knowledge Base Article - Public

2972263 - C4C List Of Licenses Required to Each Functionality


You would like to know which specific license is required to use a specific Cloud for Customer feature (e.g Quotes).


SAP Cloud for Customer


The necessary license depends on the product that you are using (Cloud for Sales or Cloud for Service).

Below you can find the list showing each specific C4C features and the respective C4C Sales or C4C Service licenses needed.

SAP Sales Cloud.jpg

Sap Service.jpg

DISCLAIMER: SAP retains the right to change, at any time in its sole discretion, the SAP Service Cloud and the SAP Sales Cloud (without materially diminishing the functionality during subscription term), this specification sheet, and/or the location of the data center(s) from which the Cloud Service is hosted.

See Also

Please also double check the license details at the Cloud for Customer Help Portal by searching for the term Feature Availability Based on Product Licenses.


Licenses needed; Standard; Professional; Enterprise; SAP Sales Cloud; SAP Service Cloud; Buy; Key Features; , KBA , LOD-CRM , Cloud for Customer , How To


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions