SAP Knowledge Base Article - Public

2971982 - Error: "Error occurred in SAP Java Connector (SAP JCo). Please contact your on-site SAP Analytics Cloud agent administrator." when refreshing a import job on SAC model

Symptom

  • Error: "Error occurred in SAP Java Connector (SAP JCo). Please contact your on-site SAP Analytics Cloud agent administrator." when refreshing a import job on SAC model
  • The issue happens randomly on general model, not particular one
  • Restarting Tomcat can fix the issue

Environment

  • SAP Analytics Cloud 2020.14

Reproducing the Issue

  1. Logon SAC.
  2. Open a model.
  3. Go to Data Management.
  4. Refresh import job.

Cause

This issue is currently under investigation by Development.

Resolution

 This issue is currently under investigation by Development.

See Also


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Keywords

Error occurred in SAP Java Connector, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA-ADM , SAC Administration , Problem

Product

SAP Analytics Cloud 1.0