SAP Knowledge Base Article - Public

2971964 - Variable window closes unexpectedly in SAP Analytics Cloud (SAC)

Symptom

  • Prompt window disappears unexpectedly after opening the list of values and trying to use the scroll bar to view the exact members.
  • When clicking on the scroll bar, the variable window closes immediately.

Environment

SAP Analytics Cloud (Enterprise) 2020.14.20

Reproducing the Issue

  1. Logon to SAC.
  2. Open a Story having variables. 
  3. Try to change a variable by opening the list of values. 
  4. Select to scroll bar to scroll up/down to see the exact members. 
  5. Notice that after clicking on the scroll bar, the variable window closes unexpectedly.

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

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Keywords

BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped, variable, prompt, window, closes, disappears, , KBA , LOD-ANA-DES , Model, Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0