2971880 - How to select the right component for your SSCUI related incident

Symptom

The component SV-CLD-SSC is responsible only for Self Service Configuration UIs (SSCUI) framework, but not for every SSCUI. In case of issue with an appropriate SSCUI the corresponding application component has to check it. Need to know how to find the appropriate application component.

Environment

S/4HANA Cloud

Reproducing the Issue

Selecting wrong component can cause delay on incident processing.

Resolution

The roadmapviewer contains a page "Document Expert Configuration":

Document Expert Configuration

and on that there is a link to file "Expert Configuration and SSCUI Reference.xlsm(SAP Customer)"

Reference xlsm

This file shows the SSCUI and application component assignment:

Component assignment

"Configuration Step ID" is the SSCUI number.

Keywords

Self-Service-Configurations-UI , KBA , SV-CLD-SSC , Self-Service-Configurations-UI , How To

Product

SAP S/4HANA Cloud all versions