When creating a new service order, added a spare part, the Check Availability button is grayed out.
SAP Business ByDesign
Reproducing the Issue
- Go to the Service Orders work center.
- Go to the Service Order Processing view.
- Create a new service order, enter the account and organizational data in the General tab.
- Go to the Service and Spare Parts tab, add spare part item, the Check Availability button is grayed out.
The check availability is only enabled when the item type is "Spare part - Advanced Ship or Sales" in the service order.
This is the designed sytem behvavior.
Service Order; Check Availability; Spare Parts; Spare part - Advanced Ship or Sales , KBA , SRD-CRM-SEO , Service Orders , Problem