SAP Knowledge Base Article - Public

2970946 - Features of Dashboard are not Working When Broadcasted

Symptom

Features like filters, connections, Hide Legend, Analyze Data are not working in attached html file when broadcasting the dashboard in HTML format

Environment

SAP Cloud For Customer

Reproducing the Issue

  1. Go to Business Analytics Work Center.
  2. Go to design dashboard and create one as per requirement.
  3. Create new broadcast and use the previously created dashbaord.
  4. Select format as HTML in broadcast and trigger it.

We will get the html file as attachment and if we open that file, we will notice that features of dashboard are not working as compared to system.

Cause

In HTML file, we have direct visibility to see data without logging in the system. So in this format, we do not support other features of dashbaord. It is supposed to display the data only.

Resolution

We can either use the link we get in the email (via broadcast in HTML format) or use other format "Web Broswer Link" in broadcast to use other features of dashboard.

Keywords

Dashboard, Broadcast, Connection, Filter, Hide Legend, Analyze Data, HTML, Web Browser Link , KBA , filter , connection , dashboard , broadcast , html , web browser link , hide legend , analyze data , AP-RC-ANA , C4C, ByD, Travel: Analytics Tools & Frameworks , How To

Product

SAP Cloud for Customer add-ins all versions