SAP Knowledge Base Article - Public

2970850 - An error is preventing the chart from being displayed in SAP Analytics Cloud (SAC) & SAP Digital Boardroom

Symptom

The following error occurs in SAP Analytics Cloud (SAC):

  • An error is preventing the chart from being displayed Contact your administrator with the detail." when opening a chart based on a CDS view for the first time from Dashboard in the home page

Environment

  • SAP Analytics Cloud (Enterprise) 2020.14.11
  • Live BW Data Connection

Reproducing the Issue

  1. Pin a chart to the home screen.
  2. Go to the home screen.
  3. On the home screen chart choose “Go to Chart Issue”.
  4. Story will open and you will see error “An error is preventing the chart from being displayed Contact your administrator with the detail.” on chart “Days Sales Outstanding per Company Code”.
  5. Console logs show "Variables need Input"
  6. Refresh the page, error is gone.

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped, chart, error, preventing , KBA , LOD-ANA-DES , Model, Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0