The following error occurs in SAP Analytics Cloud (SAC):
- An error is preventing the chart from being displayed Contact your administrator with the detail." when opening a chart based on a CDS view for the first time from Dashboard in the home page
- SAP Analytics Cloud (Enterprise) 2020.14.11
- Live BW Data Connection
Reproducing the Issue
- Pin a chart to the home screen.
- Go to the home screen.
- On the home screen chart choose “Go to Chart Issue”.
- Story will open and you will see error “An error is preventing the chart from being displayed Contact your administrator with the detail.” on chart “Days Sales Outstanding per Company Code”.
- Console logs show "Variables need Input"
- Refresh the page, error is gone.
This issue was a defect
Fixed with QRC 2020.Q3
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- Search for SAP Analytics Cloud content using Google or Bing:
- Note: Add relevant text or warning/error messages to the text search field to filter results.
- SAP Analytics Cloud > Learning > Data Connections
- SAP Analytics Cloud > Learning > Guided Playlists
- SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
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