SAP Knowledge Base Article - Preview

2970344 - How to Disable the pop-up "Enter your business partner as processor?" for documents in ITSM - Solution Manager 7.2

Symptom

In ITSM, the User wishes to disable the notification pop-up prompt to "Enter your business partner as processor?" which appears when editing an Incident with no entry in the 'Message Processor' field.


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Environment

  • Solution Manager 7.1
  • Solution Manager 7.2

Product

SAP Solution Manager 7.1 ; SAP Solution Manager 7.2

Keywords

SOLMAN 7.2, ITMS, CRM Web UI, Incident, pop-up, business partner, prompt, no, disable, remove, deactivate, stop, enter, processor, message processor, edit, save, AGS_WORK_CUSTOM, AUTO_NONE_POPUP, AIC_ASSIGN_PROCESSOR, AUTO_POPUP_NO2READONLY, AUTO_POPUP_NO2EDIT
, KBA , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-CM , Change Request Management , How To

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