SAP Knowledge Base Article - Preview

2970285 - Emails Sent with Channel on BCC are Going To Unassociated Emails

Symptom

Even after Scoping the BCC option for emails, the emails are going to the Unassociated Emails view.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications all versions

Keywords

Ticket ; Email ; Mail ; E-mail ; Unassociated ; CC ; BCC , KBA , LOD-CRM-SC-EML , Email , How To

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