SAP Knowledge Base Article - Preview

2970204 - Release to FSM Option is Greyed out on Tickets

Symptom

You are working with Tickets and would like to release it to FSM, however, the action is greyed out.


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Environment

  • SAP Cloud for Customer
  • SAP Field Service Management 

Product

SAP Cloud for Customer core applications all versions ; SAP Field Service Management all versions

Keywords

FMS ; Integration ; Ticket Item ; Service ; Order ; , KBA , LOD-CRM-SRP-CSI , Integration of service ticket with Core systems , How To

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