- Email actions have been configured for Charm and ITSM, but are not working as expected.
- Emails are not sending for ITSM and Charm documents
- Partner-dependent emails are not being received
- Custom email actions are not appearing in the Action drop-down button on ITSM and Charm documents
- Email actions are not being executed as expected on status change
- Email actions are resulting in errors related to mail forms or recipients
SAP Solution Manager 7.2
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