SAP Knowledge Base Article - Public

2969408 - "Session Ended" error message occurs and SAP Analytics Cloud user is logged out in SAP Analytics Cloud (SAC)

Symptom

While editing a story or performing other actions in SAC, you get the error "You have been logged out from another tab. Log on to start a new session or close this tab."

Environment

  • SAP Analytics Cloud (Enterprise) 2020.18.2

Reproducing the Issue

  1. Logon to SAC.
  2. Work on SAC as usual.
  3. "Session Ended" happens and SAC is logged out.

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped , KBA , LOD-ANA-DES , Model, Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0