SAP Knowledge Base Article - Public

2969363 - Results of People to Meet Search Not Displayed on iPad in Onboarding

Symptom

  • When searching People to Meet on iPad (via the SF Mobile App) it doesn't bring it on top of the screen to allow the manager to send a notification.
  • The iPad Mobile app displays different behavior for the People to Meet feature under the New Hire Activities when compared to the desktop screen.
  • Users should be able to go under the New Hire Activities > People to Meet > to find the selected employee at the top of the screen so User can select this employee and enter a text to notify the selected employee.

Environment

SAP SuccessFactors Onboarding

Reproducing the Issue

  1. Access the iPad Mobile app
  2. New Hire Activity
  3. People to Meet
  4. The candidate selected is not showing at the top of the screen and does not allow Manager to send notification.

Cause

The issue has been identified and logged under JIRA ONB-27691.

Resolution

This issue is scheduled to be addressed in release 2H 2020.

Keywords

sf, success factors, ONB, on boarding, OBD, ONB-27691, b2011 , KBA , LOD-SF-OBD-MOB , Mobile Interface , Known Error

Product

SAP SuccessFactors Onboarding 2005