SAP Knowledge Base Article - Public

2969360 - Recruit-to-hire Data Mapping throws Application error when opened

Symptom

Customer could not access Recruit-to-Hire Data Mapping in Admin Center as it is throwing an Application error

Environment

SuccessFactors Onboarding

Reproducing the Issue

1. Go to Admin Center

2. Access Recruit-to-Hire Data Mapping

3. Once in, an application error will show.

Cause

The cause of the issue is due to the back-end logs which is pointing out to:

"while trying to invoke the method com.successfactors.rcmintegration.bean.entitymapping.ObjectMappingSpecification.getEntityDetailsMappings() of a null object loaded from local variable 'objSpec'"

 

This means that there are no XML template provided in Provisioning -> Import/Export Candidate to employee integration template

Resolution

1. Provide an XML template to Provisioning -> Import/Export Candidate to employee integration template

(Note that only Partners and Professional Services can add XML templates)

2. Once the XML template has been uploaded, kindly run an oData Metadata Refresh in Admin Center 

 

- If there is already an XML tempalte in Provisioning, please run an oData Metadata Refresh and retry accessing Recruit-to-Hire Data Mapping again.

See Also

2864821 - Error message while opening Recruit-to-Hire Data Mapping - Onboarding 2.0

2766295 - Application Error When Trying to Hire a Recruit From Onboarding in Manage Pending Hires
2861909 - Recruit-to-hire mapping throwing error while mapping email information - Onboarding 2.0

Keywords

Recruit, recruit-to-hire, objSpec, metadata refresh , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Problem

Product

SAP SuccessFactors Onboarding