When a user tries to download an email in ".msg" format in a Apple Mac machine, the file does not open and cannot be downloaded.
SAP Jam Collaboration
Reproducing the Issue
- Login to SAP Jam
- Go to a group
- Select Contents
- Download a file in ".msg" format
This is not related to SAP Jam. Apple Mac Outlook cannot open a ".msg" file. It can only open ".eml" file.
Apple Mac Outlook, .msg, email format , KBA , LOD-SF-JAM-CNT , Content, File Sharing & Upload , Problem