SAP Knowledge Base Article - Preview

2968925 - Failed to log in to BI repository after SIA is restarted when all the servers are set as not automatically start with SIA starts

Symptom

  • For all the servers including Central Management Server (CMS), in their Properties page, the option Automatically start this server when the Server Intelligence Agent starts is saved as unchecked.
  • After Server Intelligence Agent (SIA) is restarted, log in to BI repository from all tools like BI launch pad, Central Management Console (CMC) and so on, is no longer possible. Error would be:
    Account information not recognized: Could not reach CMS 'cms:port'. Specify the correct host and port and check for network issues. (FWM 20030)


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.2
  • SAP BusinessObjects Business Intelligence Platform 4.3

Product

SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3

Keywords

cms, CentralManagementConsole, CentralManagementServer, cms.exe, boe_cmsd, serverconsole, command line , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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