SAP Knowledge Base Article - Public

2968902 - How to restart tasks through BPE - Onboarding 2.0

Symptom

How to restart tasks through BPE Manage Process Tasks?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.  

Environment

SAP Successfactors Onboarding 2.0

Resolution

In order to restart the process task, you'll need to have the Process Instance ID for the task. This information can be found in Manage Data > Process Trigger > search for your OnboardingProcessId. For more information on how to find these details, please refer to: 961938 - How can I find the Onboarding Process ID value - Onboarding 2.0

Once you have the Process Instance ID, please go to:

  1. Admin Center > BPE Manage Process Tasks;
  2. In the Filter icon, include filter by the process instance ID as indicated below and apply the filter. Note: In case that you have not found any information, you can also filter by the dates in case that you now the exact time stamp where the issue has occured;
  3. Select your process and click in restart task.

See Also

961938 - How can I find the Onboarding Process ID value - Onboarding 2.0

Keywords

restart, task, onboarding, bpe, manage, process, 2.0 , KBA , LOD-SF-OBX , Onboarding 2.0 , How To

Product

SAP SuccessFactors Onboarding all versions