SAP Knowledge Base Article - Public

2968835 - Error Message: Bank Details of Payer/Payee do not Exist when Posting New Tax Payment

Symptom

You create  a new Tax Payment and receive below error message when you click Post:

"Tax Payment is inconsistent.
Release of tax payment failed.
Bank details of payer/payee 1234 do not exist (Here 1234 represents Tax Authority ID)."

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Tax Management work center.
  2. Go to the Tax Payments view.
  3. Click New -> Tax Payment.
  4. Enter required data:
    • Tax Return Arrangement ID.
    • Tax Payment Type: Tax Payment.
  5. Under Tax Payments tab, select the Tax Return ID XX. (Here XX represents Tax Return ID)
  6. Click Post.

Error message shown:

"Tax Paymentis inconsistent.
Release of tax payment failed.
Bank details of payer/payee 1234 do not exist (Here 1234 represents Tax Authority ID)."

Cause

The validity of the bank account maintained for the tax authority starts on a later date than the tax payment's date that you are trying to approve. Therefore, the system could not find any valid bank details for the date on which you are trying to make the payment.

Resolution

To post the tax payment, you need to change the validity period of the bank account.

  1. Go to the Tax Management work center.
  2. Go to the Company Tax Arrangements view.
  3. Search respective Tax Authority Id: 1234.
  4. Click on Edit -> Financial Data tab.
  5. Go to the Bank Data sub-tab.
  6. Check the Valid From and the Valid To columns and adjust the validity period of the bank account details so that it is valid on the Tax Payment date.

Note that the Valid From column is hidden per default. It can be displayed through the Personalize menu, at the top of the screen (The personalization is user specific, if you wish to display the column to all users, use the adaptation mode).

Keywords

Tax Payment Bank Details Do Not Exist, Tax Paymentis inconsistent, Release of tax payment failed , KBA , tax paymentis inconsistent , tax payment , bank details of payer/payee donot exist , release of tax payment failed , SRD-FIN-TAX , Tax Management , Problem

Product

SAP Business ByDesign all versions