SAP Knowledge Base Article - Public

2968712 - Error message in PDC ???RE_Message_Definition_Missing??? - Onboarding 2.0

Symptom

When your onboardee tries to complete the personal data collection step, the following error message shows up: ???RE_Message_Definition_Missing???

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.  

Environment

SAP Successfactors Onboarding 2.0

Reproducing the Issue

  1. Login as Onboardee;
  2. Try to complete the personal data collection step;
  3. When submit, you'll notice the following error message: ???RE_Message_Definition_Missing???

Cause

  1. There is no error message defined in your business rule as described in 2823912 - ???RE_Message_Definition_Missing??? error is triggered when save MDF object
  2. The object definition for Message is set to not visible for external users.

Resolution

For the first scenario, plese apply the changes as described in 2823912 - ???RE_Message_Definition_Missing??? error is triggered when save MDF object

For the second scenario, please follow this procedure:

  1. Go to Admin Center > Configure Object Definitions > Message Definition;
  2. Click in Take Action;
  3. Change the mdfSystemExternalUserVisibility to read only

See Also

2823912 - ???RE_Message_Definition_Missing??? error is triggered when save MDF object

Keywords

???RE_Message_Definition_Missing???, pdc, personal, data, collection, error, onboarding, 2.0, business, rule, warning, message , KBA , LOD-SF-OBX , Onboarding 2.0 , Problem

Product

SAP SuccessFactors Onboarding