SAP Knowledge Base Article - Preview

2968616 - Passcode not valid upon two-factor authentication

Symptom

The passcode generated for two-factor authentication is invalid for mobile device.


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Environment

  • SAP Cloud Platform Identity Authentication Service
  • SAP Authenticator
  • Any mobile device

Product

Identity Authentication 1.0

Keywords

  mobile, passcode, QR code, invalid, incorrect, login login, 2fa, f-factor, authentication , KBA , totp , mfa , BC-IAM-IDS , Identity Authentication Service , Problem

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