2968498 - Error: "404 Not Found: Request route ('<SAC Tenant>') does not exist." occurs when accessing SAC

• Error: "404 Not Found: Request route ('<SAC Tenant>') does not exist." occurs when accessing SAC
• Customer reported that the issue occurred during a specific time period

• SAP Analytics Cloud 2020.14.11

1. Try to logon SAC.
2. Error occurs. 

 This issue is currently under investigation by development.

This issue is currently under investigation by development.

• 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
• 2851317 - Where can I find more information on SAP Analytics Cloud (SAC) for Planning features and documentation?
• Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
• 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
• SAP Analytics Cloud > Learning > Guided Playlists
• SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
• Need More Help? Contact Support or visit the solution finder today!

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