SAP Knowledge Base Article - Public

2968498 - Error: "404 Not Found: Request route ('<SAC Tenant>') does not exist." occurs when accessing SAC

Symptom

  • Error: "404 Not Found: Request route ('<SAC Tenant>') does not exist." occurs when accessing SAC
  • Customer reported that the issue occurred during a specific time period

Environment

  • SAP Analytics Cloud 2020.14.11

Reproducing the Issue

  1. Try to logon SAC.
  2. Error occurs. 

Cause

 This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

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Keywords

404 Not Found, Request route, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Sac, Acquisition, Model, Connect, Story, Tenant, Import, Failed, Using, Working , KBA , LOD-ANA-AUT , SAC Authentication / Login , Problem

Product

SAP Analytics Cloud 1.0