SAP Knowledge Base Article - Public

2968392 - Work Package indentation gives error “An error has occurred. Contact technical support”

Symptom

In the "Project Planning" app, you indent a Work Package. On Save, error “An error has occurred. Contact technical support” is thrown.

Environment

  • SAP S/4HANA Cloud 2008

Reproducing the Issue

  1. Open a project in Project Control app and navigate to "Project Planning" app
  2. Select a Work Package and click indent arrow
  3. Save
  4. Error message “An error has occurred. Contact technical support”

Cause

 Caused by an error for projects which have a Coding Mask

Resolution

Resolved in CE2011

Keywords

CJ2054_BUILD_HIERARCHY, CJDW_PRPS_GET, cnif_pi076, hierarchy_error , KBA , PS-ST-WBS , Work Breakdown Structure , PPM-FIO , Fiori UI , Problem

Product

SAP S/4HANA Cloud 2008