SAP Knowledge Base Article - Public

2967567 - Incorrect date format on sales order output FORM

Symptom

  • Wrong date format on sales order ORDER_CONFIRMATION.
  • The date format on the sales order output confirmation is "MM/DD/YYYY" but it should be "DD/MM/YYYY".

Environment

  •  Sales and Distrubution (SD) 
  •  SAP S/4HANA Cloud

Reproducing the Issue

  1. Login to the Lauchpad with role with a role based on the business role template SAP_BR_INTERNAL_SALES_REP/SAP_BR_ADMINISTRATOR.
  2. Open app 'Create Sales Order - VA01'.
  3. Enter order type and Sales order data.
  4. Click on button [Header Output Preview].
  5. Select the output and click on [Display Document]
  6. The date format in the output preview is incorrect.

Cause

The date formats are derived from the Country and Language selected against the form template.

Resolution

  1. Login to the Lauchpad with role ADMINSTRATOR assigned.
  2. Open app 'Maintain Form Template'.
  3. For the form template effected, check which Country and Language settings have been selected.

Keywords

F1434, APS_OM_FORM_TMPL_SRV, ORDER_CONFIRMATION, SD_SLS_ORDER_CONFIRM, PDF, print preview , KBA , SD-SLS-SO , Sales Orders , SD-SLS , Sales , Problem

Product

SAP S/4HANA Cloud all versions