SAP Knowledge Base Article - Preview

2967309 - User cannot access SuccessFactors

Symptom

Users are not able to access the system with below fingerprint on application error:

  • 98414bd15c5b48df9254998050983d11ebad3e05 (if user access is onboardee)
  • d77df87bdf7308cfeb17ad5b92aeb434c56950f9  (if user accessing is already an employee)


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Environment

Onboarding 1.0 - All versions

SAP SuccessFactors HXM Suite

Keywords

Onboardee cannot login the system, candidate cannot access the instance, users cannot access the system, login issue, the requested operation is not available, timestamp error, employee can not login , KBA , LOD-SF-OBD-ACC , SuccessFactors Onboarding Accessibility , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-PLT-LPG , Log In Page Issues (Non SSO) , Problem

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