SAP Knowledge Base Article - Public

2967289 - Open Task button is missing from the My Inbox app

Symptom

With SAP S/4HANA CLOUD 2008 release the "Open Task" button has disappeared from the "My Inbox" app.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP S/4HANA Cloud 2008 and above

Cause

The "Open Task" button is missing from the "My Inbox" app because of the improved My Inbox visualization.

Resolution

By clicking on the link of the Invoice Document No. the invoice can be displayed because the link to the supplier invoice is directly connected with the invoice ID.

Therefore the result of opening this link is the same as it was with the "Open Task" button only it is accessible through a different way.

Open Task

Keywords

Open Task, button, My Inbox, missing, disappeared, App IDF0862 , KBA , MM-IV-LIV , Logistics Invoice Verification , MM-FIO-IV , Fiori UI for Invoice Verification , How To

Product

SAP S/4HANA CLOUD 2108 ; SAP S/4HANA Cloud 2008 ; SAP S/4HANA Cloud 2011 ; SAP S/4HANA Cloud 2102 ; SAP S/4HANA Cloud 2105