SAP Knowledge Base Article - Public

2967207 - Candidates are not appearing in Manage Pending Hires - Onboarding 2.0

Symptom

Your candidate have completed all steps in Onboarding 2.0, however, the record is not showing up in Manage Pending Hires Page.

Environment

SAP Successfactors Onboarding 2.0

Reproducing the Issue

  1. Complete all steps in Onboarding (it will differ due your settings in Process variant manager);
  2. Go to Manage Pending Hires > Onboarding 2.0;
  3. You can't see your new hire.

Cause

One of the possible causes is that your current user does not have the proper permissions for Manage Pending Hires.

Resolution

The following permissions must be available for your user:

  • Manage User > Manage Pending Hires;
  • Onboarding 2.0 or Offboarding 2.0 Object Permissions > Process;

Note:These permissions should be maintained in the same role and the target population for this role should be All(External Onboarding User)

Keywords

manage, pending, hires, not, visible, onboarding, 2.0 , KBA , LOD-SF-OBX , Onboarding 2.0 , Problem

Product

SAP SuccessFactors Onboarding