SAP Knowledge Base Article - Preview

2967201 - Extractors failing with error "The template API raised an exception."

Symptom

The extracor CONFIGURATION (CENTRAL TECHNICAL CONFIGURATION) is failing with the error below:

"The template API raised an exception. [CX_DIAGST_RETRIEVE_EXCEPTION]
An error occured while trying to build the template information [CX_DIAGLS_TEMPLATE_EXCEPTION]
Unexpected error occured while retrieving data"


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Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

EFWK, CCDB , KBA , SV-SMG-DIA-SRV-EFW , Extractor Framework , SV-SMG-DIA-APP-CA , Change Analysis + Reporting, Configuration Validation, CCDB , Problem

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