Solution Manager jobs that retrieve and send information to SAP backend aren't working after the change to the new Support Backbone. You want to ensure that your solution manager system contain all corrections to connect in SAP backend.
SAP Solution Manager 7.2 SP08-SP11
Corrections, var, ccc, hosting, ITSM, IT Service Management, VAR, Send_to_SAP, SOLMAN_INCIDENT_UPD, SOLMAN_INCIDENT_ISV, new Support Hub, HTTP, new SAP backbone, REFRESH_ADMIN_DATA_FROM_SUPPORT, SM:LMDB GENERIC UPLOAD , KBA , SV-SMG-SVC , Administration of Service Connections with Solution Manager , SV-SMG-SUP , Service Desk / Incident Management , Problem
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