SAP Knowledge Base Article - Preview

2966908 - Recommended corrections for VAR/CCC/Hosting customers

Symptom

Solution Manager jobs that retrieve and send information to SAP backend aren't working after the change to the new Support Backbone. You want to ensure that your solution manager system contain all corrections to connect in SAP backend.


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Environment

SAP Solution Manager 7.2 SP08-SP11

Product

SAP Solution Manager 7.2

Keywords

Corrections, var, ccc, hosting, ITSM, IT Service Management, VAR, Send_to_SAP, SOLMAN_INCIDENT_UPD, SOLMAN_INCIDENT_ISV, new Support Hub, HTTP, new SAP backbone, REFRESH_ADMIN_DATA_FROM_SUPPORT, SM:LMDB GENERIC UPLOAD , KBA , SV-SMG-SVC , Administration of Service Connections with Solution Manager , SV-SMG-SUP , Service Desk / Incident Management , Problem

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