SAP Knowledge Base Article - Public

2966833 - Pipeline Manager Shows No Results - ISE

Symptom

There is no data in the Pipeline Manager of the Intelligent Sales Execution (ISE), even when you make changes to Opportunities.

Environment

SAP Cloud for Customer

Cause

Your system does not have Deal Intelligence scoped, meaning, no Machine Learning model is active, trained or set up.

Having Deal Intelligence/ Machine Learning for Opportunities scoped is a prerequisite to use Deal Intelligence.

It is needed for the Pipeline Manager to work. Note: the Forecast Tracker will work without.

  • The Pipeline Manager is driven by the Cloud for Customer Deal Intelligence Score hence this feature needs to be enabled to use Pipeline Manager.
  • Each bubble on the chart represents an individual opportunity. The size of the bubble is determined by the opportunity amount. The color of the bubble is determined by        the deal intelligence score.  Green represents high scores, yellow represents medium scores and red represents low scores.

Resolution

To be able to use Pipeline Manager, a functioning Deal Intelligence set-up must be active and working in the system.

To get Machine Learning enabled, please check that your system has an Enterprise Lisence as well as a minimum of 1000 opportunities created within the last 365 days. If this is given, please create an incident.

See Also

KBA: 2925010 - Prerequisites to Enable Intelligent Sales Execution (ISE)

SAP Help Portal: Machine Learning in Opportunity

Keywords

Missing, Empty, Not working, , KBA , LOD-CRM-OPP , Opportunity Management , LOD-CRM-PM-SLS , C4C Product Management - Sales , How To

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions