SAP Knowledge Base Article - Public

2966380 - Comments are removed when using a time filter and switching pages in SAP Analytics Cloud (SAC)

Symptom

When using a comment widget and a date/time filter on the same page, switching pages in the story causes the comments saved in the comment widget to be deleted.

Environment

  • SAP Analytics Cloud (Enterprise) 2020.14.11

Reproducing the Issue

  1. Create a story and add a table or chart
  2. Add a time based filter to that table or chart
  3. Add a comment widget
  4. Add a second page to the story
  5. Add a comment to the comment widget and save the comment
  6. Switch pages to the second page, then switch back to the first page with the comment widget
  7. The comment will remain visible for a few seconds, then will be deleted.

Cause

This issue is currently under investigation by development.

Resolution

This issue is currently under investigation by development.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Connection, Sac, Connector, Live, Acquisition, Up, Set, setup, Model, BW, Connect, Story, Tenant, Import, Failed, Using, Working, SAML, SSO, sapanalyticscloud, sap analytical cloud, sap analytical cloud, SAC, sap analyst cloud, connected, failure, stopped , KBA , LOD-ANA-DES , Model, Story Design & Visualizations , Problem

Product

SAP Analytics Cloud 1.0