SAP Knowledge Base Article - Preview

2966373 - Timeout error on Master Data and Org. Assignment replication from SF EC to ERP

Symptom

You are using the CPI process below to replicate Master Data and Org. Assignment data from SF EC to ERP:

  • Replicate Employee Master Data and Org. Assignments from SAP SuccessFactors Employee Central to SAP ERP or SAP S4HANA

And the process is randomly failing with an error similar to this one below:

Inbound processing in endpoint at /EC_to_ERP_Master_Data_And_Org_Query failed with message "Fault:Sequential processing failed for number 1. Exchange[xxxxx]. Caused by: [org.apache.cxf.interceptor.Fault - Could not send Message.]", caused by "SocketTimeoutException:connect timed out (local port xxxxx to address xxxxx (xxxxx), remote port xxxxx to address xxxxx)"

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP SuccessFactors HXM Suite
  • Cloud Platform Integration (CPI)

Keywords

timeout, SocketTimeoutException, cpi, hci, time out, erp, ecc, sf, successfactors, success factors, sf, replication, master data, employee data, org assignment, page size, connection closed , KBA , LOD-SF-INT-HCI , Standard SF to 3rd Party CPI (HCI) Content , Problem

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