Customer is trying to create a New Curricula but the Curricula ID is already an existing one.
SAP SuccessFactors Learning
Reproducing the Issue
In B2005 environment:
1.) Learning Administration
2.) Learning Activities
4.) Add New
5.) Create a New Curricula (Note: The ID of that newly created curricula is an existing Curricula ID.)
6.) Error: "You are unable to add the record because it already exists. Please note the user IDs maybe configurated as none case sensitive".
7.) Search for that existing curricula.
8.) Notice that the Title and Description have been updated to that "new" curricula that you attempted to create.
code fix for B2011 release
LRN-85961, curricula creation error, You are unable to add the record because it already exists. Please note the user IDs maybe configurated as none case sensitive , KBA , LOD-SF-LMS-CUR , Curricula , Problem