SAP Knowledge Base Article - Public

2966345 - External Link Image not showing in Collections - LMS

Symptom

There is no image for the external link in collection but when the external link is accessed, the thumbnail shows.

Environment

SAP Successfactors Learning (LMS)

Reproducing the Issue

1. login to learning instance
2. Go to Learning> Collections> create a new collection
3. Add new Link and enter link: https://www.linkedin.com/learning
Notice that no thumbnail image is showing
4. Go to learning> external link and enter URL: https://www.linkedin.com/learning
Notice that the thumbnail is showing

Cause

Coding Issue

Resolution

Code fixed available on b2011 release.

SAP SuccessFactors 2020 Release Dates

Keywords

LRN-79320, external link image, external link, collection , KBA , LOD-SF-LMS-COL , Collections , Problem

Product

SAP SuccessFactors Learning 2005