You want to enable the Account Team tab, inside any account. However, the tab is grayed out in Adaptation Mode.
SAP Cloud for Customer
Reproducing the Issue
- Go to the Customers work center.
- Go to the Accounts view.
- Open any account.
- Start Adaptation mode and select the tabs to be adapted.
- See that Account Team tab is grayed out. Even if you check "Personalize" box, the tab won't be visible.
- Also, you can see, in the tab "Details", that the field visibility's property is controlled by a standard binding: /Root/CommericalBankingScopingOff
In this tenant, the business feature 'BankingCommercial' enabled.
In such tenants, the Account Team facet is not available. However, C4C has tab 'Coverage Team' as a substitution.
/Root/CommericalBankingScopingOff, Account Team, tab, missing. , KBA , LOD-CRM-ACC , Account , How To