SAP Knowledge Base Article - Public

2965034 - Candidates can upload resume and cover letter file without file extension - Recruiting Management

Symptom

In candidate profile, resume or cover letter field, candidate can upload a file without file extension.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Go to candidate profile
  2. Upload a file to resume or cover letter field without extension
  3. The file is uploaded without any errors

Resolution

It's an expected behavior.
Resume and cover letter field in candidate profile only supports .doc, .docx, .gif, .jpeg, .jpg, .pdf, .png and .txt. file.
If the candidate uploads file with these file types, though the file doesn't have extension, the file can still be uploaded without any issues.
However, if the candidate tries to upload file with other file types like .html, .exe, .ppt, etc.
SF system will throw out an error saying that the file type is not supported even the file doesn't have extension.
SF system identifies the file type from the content and not just by the extension.

Keywords

candidate profile, file extension, resume and cover letter, expected behavior , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , How To

Product

SAP SuccessFactors Recruiting all versions