SAP Knowledge Base Article - Preview

2964558 - Files cannot be opened on portal from SAP KM

Symptom

You are using SAP Knowlegde Management (KM). After an upgrade to the newest version you cannot open files on portal. These files are located in a repository in SAP KM. Instead of opening a file you get an empty page, or you are asked to download the file.

This issue occurs after applying the SAP Security Note 2928635 - [CVE-2020-6284] Cross-Site Scripting (XSS) in SAP NetWeaver (Knowledge Management), or after upgrading KMC-CM component to a higher version than it is mentioned in the SAP Security Note 2928635.


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Environment

  • SAP NetWeaver 7.3
  • SAP enhancement package 1 for SAP NetWeaver 7.3
  • SAP NetWeaver 7.4
  • SAP Netweaver 7.5

Product

SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP enhancement package 1 for SAP NetWeaver 7.3

Keywords

EP, portal, html, script, pdf, doc, docx, word, xls, xlsx, excel, 2938162 - [CVE-2020-6293] Unrestricted File Upload in SAP NetWeaver (Knowledge Management), Force Text Download, Trusted locations, malicious file, preview, sp, upgrade, patch, java , KBA , EP-KM-CM , Content Management , Problem

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