When generating, previewing or sending an Offer Letter, the system displays an error message, with fingerprint=a54daf171f5261f8d2fc774183806290a6b4caac or d829e90e2d0b2d06f4f4323260e6e32da2cbf21c.
SAP SuccessFactors Recruiting Management
The offer letter is exceeding the document attachment allocation on the maximum size the users can attach files.
Increase the document attachment allocation in order to not receive this error anymore. The steps to perform this is described in this KBA: 2272521 - The file size exceeds the maximum file size limit of 5000 kilobytes or the file size is 0 - SuccessFactors.
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