SAP Knowledge Base Article - Public

2963547 - Error message: Could not get account members when importing data from local file in SAP Analytics Cloud for Planning (SAC)

Symptom

The following error message occurs in SAP Analytics Cloud for Planning (SAC):

  • Could not get account members 
  • with SAC trace:

DmException@/sap/fpa/services/dm/excel/DmException.xsjslib:17
getAccountMembers@/sap/fpa/services/dm/wrangling/WranglingService.xsjslib:114
RpcObject.prototype._callRpc@/sap/fpa/services/core/rest/RestUtil.xsjslib:72
RpcObject.prototype.invoke@/sap/fpa/services/core/rest/RestUtil.xsjslib:26
handleRequest@/sap/fpa/services/GetResponse.xsjslib:175
main@/sap/fpa/services/GetResponse.xsjslib:216
@/sap/fpa/services/GetResponse.xsjs:9

Environment

SAC 2020.14.11

Cause

This issue is a bug.

Resolution

This issue is fixed in Version: 2020.21.

See Also

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Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics,Error, Issue, System, Data, User, Unable, Access, Sac, Acquisition, Model, Connect, Story, Tenant, Import, Failed, Using, Working , KBA , LOD-ANA-PL , Planning , Bug Filed

Product

SAP Analytics Cloud 1.0