SAP Knowledge Base Article - Public

2963530 - Intelligent Services Center Permissions error "The access validation is failed! Permission check failedcom.successfactors.ruleengine.uts.ui.controller.RuleMetaDataController.getRuleScenario"

Symptom

  • The user is getting an error message when trying to access Intelligent Services event via the Intelligent Service Center
  • Error is "The access validation is failed! Permission check failedcom.successfactors.ruleengine.uts.ui.controller.RuleMetaDataController.getRuleScenario"

Environment

SAP SuccessFactors HXM Suite

Cause

The user is missing permissions needed to access Intelligent Services Center

Resolution

The necessary permissions to access ISC and avoid the error "The access validation is failed! Permission check failedcom.successfactors.ruleengine.uts.ui.controller.RuleMetaDataController.getRuleScenario" are:

Intelligent Service Tools

• Intelligent Services Center (ISC)

 

Admin Center Permissions

• Read Execution Manager Events

 

Metadata Framework

• Configure Business Rules
• Configure Object Definitions
• Access to non-secured objects (previously known as 'Read/Write Permission on Metadata Framework')
• Admin access to MDF OData API

Ensure that the user has all permissions above; else, they will encounter the error

Keywords

intelligent services center, isc, error, permissions, access, The access validation is failed! Permission check failedcom.successfactors.ruleengine.uts.ui.controller.RuleMetaDataController.getRuleScenario, mdf odata api, configure business rule, object definition, mdf, read, write, admin center, role, user, integrations , KBA , LOD-SF-PLT-ISC , Intelligent Services , LOD-SF-CPM-INT , Integrations & Intelligent Services, EC, PM, etc. , LOD-SF-INT , Integrations , Problem

Product

SAP SuccessFactors HXM Suite all versions